Understand

Context

Understand

Context

Secondary

Research

Secondary

Research

Primary

Research

Primary

Research

Identify &

Define

Identify &

Define

Ideation & Solution

Ideation & Solution

UX Designer, Samsung R&D Bangalore

Graduation Project : 6 Months

Virtual Collaboration

worked in media & AI UX team. I researched on challenges and opportunities in virtual collaboration and how Samsung can intervene.

Meet the team

Navin

Lead Designer

Aravindh

Senior Designer

Arjun

Senior Designer

Sudip

Senior Designer

Lalith

Senior Designer

Sanofer

Senior Designer

It's meee!

Weekly virtual design review with the team

Design Brief

Identify challenges and opportunities in virtual collaboration for working remotely.

Making virtual collaboration easier by providing contextual solutions for students and working professionals.

 

Context

Remote working also called work from home created new challenges and opportunities. Many sectors like education, design studios, IT and architecture firms, etc. who are desk jobs need a revamp.

 

For any project, group work is essential and can not be ignored to achieve the goal successfully.

 

This work is trying to understand the problems that come along with collaboration in remote working environments and look for opportunities area where Samsung can intervene through its innovation.

Provoking Questions

How people are feeling about work from home? Is this shift is going to affect productivity?

How does it feel like working in the room all day without having any interaction with a colleague? How does it going to affect the interpersonal relationships of people? How people are working together remotely? Why people collaborate with each other? What are their motivation & needs? What software do they use for collaboration? Does current collaborative software are capable of WFH? What changes do they have to include for effective collaboration?

Initial Impulse

  • Flexible Schedule

  • No commute

  • Time family

  • No formal clothes

  • Can work while watching TV series

  • Can eat snacks in meeting

Distraction at home.png

Distraction at home

 

Secondary Research

Top struggles for remote workers

  • Remote workers find difficulty in collaboration or communication

17%

22%

  • Unplugging

  • after work

19%

  • Loneliness

17%

  • Collaborating or

  • Communication

10%

  • Distraction at

  • home

8%

  • Staying

  • motivated

8%

  • Different time

  • zone from team

7%

  • Taking

  • vacation time

3%

  • Reliable

  • Wi-Fi

More work time